Terms of Service — InertialAI

1) Agreement to terms

By accessing or using the Services, you agree to these Terms. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that entity. If you have a separate signed agreement with us, it controls to the extent of conflict.

2) Accounts & eligibility

You must be at least 18 and provide accurate registration information. You're responsible for your credentials and for activity under your account. Notify us of any unauthorized use.

3) Customer Content; licenses; training opt-out

Ownership: You retain ownership of Customer Content (inputs, outputs, embeddings, and time-series data).

License to operate: You grant InertialAI a worldwide, royalty-free license to host, process, transmit, display, and otherwise use Customer Content to provide and maintain the Services.

License for improvement (optional): Unless you opt out in Account Settings → Privacy, you also grant us a license to use Customer Content to train, fine-tune, evaluate, and improve our models and Services. Opt-out disables future training use; it does not unwind training already performed.

Platform/telemetry data: We may collect and use aggregated or de-identified telemetry (excluding Customer Content) to operate and improve the platform.

Fine-tuned models: Unless otherwise agreed, we own system weights and infrastructure; you own your prompting logic and data. We will not disclose your fine-tuned artifacts to others except to operate the Service for you.

4) Acceptable use

You will not:

• (a) violate law;
• (b) submit unlawful, infringing, or harmful content;
• (c) attempt to reverse engineer, disrupt, or overload the Service;
• (d) remove or obscure notices;
• (e) use outputs to build competing foundation models by weight/parameter extraction;
• (f) send sensitive personal data or secrets unless you have a lawful basis and appropriate safeguards; or
• (g) use outputs in high-risk settings (medical diagnosis, legal advice, autonomous control) without human oversight and appropriate validations.

We explicitly caution that embeddings may encode sensitive strings; treat them as personal data when linkable.

5) Third-party services

If you enable integrations, their terms and privacy policies govern those services. We are not responsible for third-party services.

6) Fees & taxes

Fees and billing terms are as shown in your dashboard or order form and are payable in the currency indicated. Unless stated otherwise, fees are non-refundable. You are responsible for taxes other than our income taxes.

7) Confidentiality

Each party will use reasonable care to protect the other's non-public information and use it only for the relationship.

8) Security; data processing; international transfers

We maintain administrative, technical, and physical safeguards appropriate to the nature of the data. Where we act as a processor, the Data Processing Addendum (DPA) applies. For cross-border transfers from the EEA/UK, we use appropriate safeguards such as SCCs. VPC/on-prem deployments and custom security controls are available by separate agreement.

9) Service changes and availability

We may modify, suspend, or discontinue features. We aim for high availability but do not guarantee uptime unless set in a separate SLA/SLO.

10) Beta/experimental features

Betas are provided "as is," may be changed or discontinued, and may be subject to additional terms.

11) Warranties & disclaimers

THE SERVICES AND OUTPUTS ARE PROVIDED "AS IS." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ARE RESPONSIBLE FOR EVALUATING OUTPUTS AND FOR YOUR USE CASES.

12) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU TO INERTIALAI FOR THE SERVICES IN THE 3 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR USD $5 IF NO FEES WERE PAID). Some jurisdictions do not allow certain limits; those limits apply only where lawful.

13) Indemnities

You will defend and indemnify InertialAI against third-party claims arising from your Customer Content or breach of these Terms. We will defend and indemnify you for claims that the Services (as provided by us) infringe third-party IP, subject to customary exclusions.

14) Term; termination

These Terms start when you first use the Services and continue until terminated. Either party may terminate for material breach after 30 days' cure. We may suspend immediately for security risk, legal requirement, or non-payment. Upon termination, you remain responsible for accrued fees; we will delete or return Customer Content per your settings and our DPA.

15) Governing law; arbitration; class-action waiver

These Terms are governed by the laws of Ontario, Canada (without regard to conflicts of laws). Disputes will be resolved by binding arbitration administered by the ADRIC (Arbitration Rules) in Toronto, Ontario, in English. Class and representative actions are waived. Either party may seek injunctive relief in court for IP or misuse of confidential information. If you are a consumer protected by mandatory local law, you retain any non-waivable rights.

16) Export; sanctions

You represent you are not located in, under control of, or a national/resident of any embargoed country or on any restricted lists, and you will comply with applicable export/sanctions laws.

17) Publicity

We may use your name and logo in customer lists and marketing unless you opt out via written notice.